Launched in Seattle, Washington, in 2007, initially as a test, the service wasn’t what we’d call successful in its first years operating: only in 2013 it was expanded to other cities in the U.S. Below, we’ll follow its chronological timeline. It could be as simple as that, but it is not: it began as an online service, but as of 2021 it has also a brick-and-mortar branch from Amazon. What is Amazon Fresh?Īs Amazon describes it, “Amazon Fresh is a grocery delivery and pickup service in selected cities”. Let’s take a look at the story of Amazon Fresh and why it became such a case of success.

The branch saw demand for its service skyrocket during the pandemic and, as of March 2021, already has more than 28 physical stores. On that, a case that’s constantly quoted as a success story is Amazon Fresh, Amazon’s grocery delivery and pickup service that exists since 2017. That is especially applicable for the grocery industry, an essential service whose demand for going online started to grow. There was a growing demand for online services and, therefore, a race for customers by the companies that were ready prior to lockdown policies.

Much has been said about how the COVID-19 pandemic became both a challenge and an opportunity for businesses all around the world from all different industries.

Amazon fresh pickup